Be Grounded Counselling
First Steps After a Car Accident
Understand the key steps to take after a car accident, stay clear-headed amid the chaos, and protect your rights and wellbeing.
In the moment a car accident happens, most people's minds go blank — it's hard to know what to do first. In truth, every decision you make in the first 48 hours after an accident can affect your ICBC claim and your physical and emotional recovery. This page walks you through the most practical steps.
5 things to do right after an accident
STEP 1
Make sure you're safe, then call the police
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If it's safe to do so, move vehicles to the roadside and turn on hazard lights
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Check yourself and any passengers for injuries
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Call the police (even for minor collisions) and get the officer's badge number and the Police File Number
STEP 2
Photograph and document the scene
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Photograph both vehicles' damage, license plates, and the surrounding scene
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Record the other driver's details: name, phone, plate number, and insurance information
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If there are witnesses, try to get their contact information
STEP 3
Don't admit fault on the spot
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Stick to the facts — avoid discussing who's at fault at the scene
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Things said in the heat of the moment can affect your claim later on
STEP 4
See a doctor as soon as possible
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Even if you feel "fine," many injuries (like concussions or whiplash) can take time to show symptoms
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Medical records are important evidence when filing your ICBC claim
STEP 5
Contact ICBC and get professional support
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Call ICBC within 24 hours to report the claim and get your Claim Number
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Before filing, it's worth understanding your rights — see "How to File an ICBC Claim"
Common Questions
Q: How soon after an accident should I call the police?
A: It's generally recommended to call the police right away, especially if anyone is injured, a vehicle is seriously damaged, or you suspect the other driver is unlicensed or uninsured.
Q: I don't feel any pain right away — does that mean I'm fine?
A: Not necessarily. Symptoms from neck, back, or brain injuries can take days or even weeks to appear after an accident. It's best to get checked as soon as possible.
Q: Can I settle privately with the other driver?
A: This isn't recommended. A private settlement could affect your ability to claim fair compensation through ICBC later on.
